© Copyright 2007 RosenRoss Counseling, Therapy, & Mediation Center, LLC. All Rights Reserved.
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Mediation Services
Mediation is a voluntary, cooperative process of dispute resolution in which one or more impartial third parties intervenes in a conflict with the consent of the participants to assist them in negotiating a consensual and informed agreement. Parties are encouraged to work together to solve a problem and to reach a win/win agreement that both sides can live with, rather than feeling that one has won while the other has lost. In mediation, the decision-making authority rests with the participants themselves. Either party can end the process at any time for any reason, and nothing is imposed upon either party. The mediator's role is to ensure that parties reach agreements in a voluntarily and informed manner, and not as a result of coercion or intimidation. The mediator has an equal and balanced responsibility to assist each party without favoring the interests of either, or a particular end result. Mediation is a forward-looking process that allows participants to define and clarify issues, reduce obstacles to communication, and explore possible solutions. It is a process that utilizes skills that discourage destructive anger and encourage communication, cooperation and negotiation. Research has found that when agreements are made this way, based upon participants having actively resolved their own conflict -- participant satisfaction, likelihood of compliance, and individual's self-esteem are greatly elevated. Mediation presents the opportunity to express differences and improve relationships and mutual understanding, whether or not an agreement is reached. The mediation process can be used with several populations for any number of issues, for example:
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© Copyright 2007 RosenRoss Counseling, Therapy, & Mediation Center, LLC. All Rights Reserved.